1: Our jewelry is trendy and unique and the piece pictured will be the same exact piece you’ll receive. 2: We aim to provide devoted service, and place customer above all, your patronage is our greatest honor.
1: Escrow, Bank Transfer or Credit Card through Escrow, Bank Transfer is preferred. 2: Full payment must be made within 15 days of placing your order. 3: The buyer is responsible for any tax and/or duty charged by their country.
If you have any questions or doubts please feel free to contact us via AliExpress message, we will reply you in 24 hours.
We are very pleased to give you a beautiful jewelry bag or box for free gift , it’s our way of saying, Thank You for shopping at jewelry118 on AliExpress. The free gift will be shipped with your orders.
Orders usually ship within 1-2 days of payment Monday through Saturday, It normally takes 15-60 working days to most countries, actual delivery time mostly depends on the destination you live. The shipping method we usually use. 1: 0USD – 4.99USD, We will ship for you via Economy Shipping; 2: 5USD – 199.99USD, We will ship for you via ePacket or Registered Parcel; 3: 200USD or More, We will ship for you via Express Shipping, 3 – 7 work days. International Buyers Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check your country’s custom office to determine whether these additional costs will be prior to bidding or buying.
Please leave us your positive feedback and 5-star rating if you are satisfied with our items and service. us will be greatly appreciated. If not quite satisfied, please do contact us before leaving the feedbacks. We will surely solve the problem for you satisfactorily. (100% communication, 100% refund, 100% replacement) Please do give us a chance to make things right before any negative or neutral feedback left.
About discoloration, which depends on the individual makes. Metal under alkaline and acidic environment that will soon change color. Such as sweating, and use of chemical products, it will change color. So when worn, should be avoided.
Q: How come the item I have received is smaller than what is shown in the picture? A: We enlarged picture for our jewelry, customer can have a better view on the jewelry design and stone shape, and pattern. We do provide size and weight for all our jewelry please read it carefully. Q: Why is the stone color little different from the picture? A: All jewelry photos are taken by professional photographers. They use many photo equipments, like Flash, Day Light and etc. Some of the stone color might have effected a little. (Example: An amethyst stone is dark purple color, under the flash and lights it might affect the color a little and it shows little light purple instead of dark purple.) If you bring the jewelry outside under the sunshine you will see the same piece showing under the day light. Q: Do you offer free ring resizing? A: Sorry, we do not resize or customize the items we have for sale. Q: What happen if i receive item was damaged? A: Please contact us right away, our customer service will give you a Return Material Authorization for you to return it. After when we receive the item we will exchange or repair it and send it back to you, if item is not repairable and exchange we will offer option of store credit or full refund. Q: What happens if I do not receive my order? A: If the shipping time over one month you still not received your order, please contact us via AliExpress message right away. Q: Can I return my item? A: If for any reasons you are not happy with your purchase, return within 30 days and we will exchange it or refund.