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Once you have any problem, please don’t hesitate to contact us. We will help you deal with it at first time.
(Measure while standing with your foot firmly on the floor and parallel to your other foot.)
3:Outsole length. (We suggest that shoes’ inner length should longer than your baby’s foot 0.5cm to 1cm.)
US Size 1 = Insole Length 11CM =0-6 Months
US Size 2 = Insole Length 12CM =6-12 Months
US Size 3 = Insole Length 13CM =12-18 Months
Warm Tips: Please according to your baby’s foot length cm buy, rather than age.
Because of factors such as display pixel, so there may be a little color difference. Because of the different measurement methods, there may be 1-2cm of the allowable range error. we suggest that shoes’ inner length should longer than your baby’s foot 0.5cm to 1cm. No shoe box packing.
Shipping 1)Items will be shipped within 5 working days business days after we verify your payment. 2)Please tell me your current address after your payment within 1-2 days; otherwise, we will ship your item based on your Escrow address, so make sure it is correct. 3)Before ordering please contact us to confirm your preferred shipment method. Normally, most countries will be get goods in 30 -60 days , Russian buyers will get goods in 30-90 days ,Brazil buyer will get goods in 30-120 days. 4)Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don’t receive the item within thirty days, please contact us, and then I will help you track it. Return Policy Only defective product will be offered exchange. Defective products must be returned within 30 days from the date you placed your order. It may take up to 7 business days to process your return after we receive your product.The buyer is responsible for all further shipping fees. Feedback 1)Your Feedback is really important to us, please take a few seconds to leave a great feedback if you are satisfied with our product and service, thank you so much !! 2)We always offer the lowest price for best goods and service to you. 3) Please contact us before leaving neutral(3 stars) or negative(1-2 stars) feedback.We will try our best to solve the problem and leave you a happy shopping mood here. Thank you! Contact Us 1)If you have any questions or need any help, please feel free to contact us! Thank you ! 2)We do try respond as quickly as possible.but please allow delay response for non-business time. we will be glad to answer any question you may have so please feel free to contact me. Thank you for your support !
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|