Welcome to our store
The standard size of our shoes is Eur size,you can see below pic and choose the right size. Forexample if your size is Eur 36 szie you can choose US 6,we will send to you the Eur 36 szie. If you don’t know your Eur size,only know the US size,you can see the below pic,if you foot is more big than usually,you can choose the size+1,but there are maybe some differents from different people.Thanks for your understanding.
Looks forward your order.
Usually we will not ship brand shoes box, if you really need box,add this flats to cart,then click hyperlink ” “,add 3USD Additional Postage,also add to cart, then submit the order via shopping cart,if you dont add 3usd or less 3usd as Additional Postage,we will not ship box, thanks!!!!
1.We are not responsible for any custom duty or import tax.
2. Please Contact us before leaving any negative or neutral feedback. Our customer service will reply you as soon as possible. We’re here to help and we aim to resolve any questions within 24 hours. If you do not receive our reply in time, please kindly re-sent your email to us and we will reply to you as soon as possible. Thank you for your cooperation in advance.
1. Full payment must be made within 7 days of placing your order.
2. The buyer is responsible for any tax and/or duty charged by their country.
3. Accepted payment methods:
Currently, you can pay using Visa, MasterCard, Western Union, Qiwi and bank transfer. More payment options will be available on AliExpress in the future.
Any further about payment questions, please see this link http://help.aliexpress.com/payment_method.html, it can help you.
1. Package ship as soon as possible after your payment, Post air mail will take around 20-45days, some coutry will takes 20-60 days, EMS(7-15days),”DHL” “UPS” “FEDEX” (3-8 workdays).
2. Generally, we will ship your order within 3-5 workdays after receiving your payment, but delay delivery would happen as our storage change every moment, if you need it urgently, please kindly contact us before to check the stock.
3. Do confirm the Address and Telephone Number which you leave to us. Telephone Number is very important for the post office could contact with you in time, so please kindly check it carefully to avoid any unnecessary bothers and loss may bring to you.
4. Customers are responsible for any custom fees, import fees, and duty taxes charged by their county, we will do our best to help avoiding or reduce the custom fees by declare the items as “gift” or declare a low value in the invoice. If you are not assure won the custom rules, please check with your custom firstly.
Please contact us first if there are any questions after you receive the items.
1. Items can be returned within 7 days for quality problems or wrong items, but naturally we will check everything carefully from products to packaging and confirm it is in good condition. If by any chance, we will give you the refund soon after we receive the item.
2. Not for quality problem return,customers responsiblity for the send and return freight. We do not cover any items for damage after use or as the result of water damage which hard for us to sell again.
The feedback is really important to us; please kindly take a few minutes to leave positive feedback to us if you satisfy with our goods and service. If there are any problems, please contact us firstly before leaving any negative or neutral feedback. We will deal with you to solve any problems ASAP. Thanks!
Should you have any questions, please do not hesitate to contact us. It would be our great pleasure to do something for you. We support big quantity orders and OEM service, if you need, please contact us directly, we will offer you with best price and excellent service.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|